Buyer Terms and Conditions
1. DEFINITIONS
1.1. For purposes of this term of use, it is considered:
1.1.1. BUYER is any individual or legal entity that registers with the purpose of making purchases through the site of Blombô.
1.1.2. SELLER any legal entity that offers products for commercialization through the site of Blombô.
1.1.3. SITE is the set of pages and services available in the domain www.blombo.com.br.
2. ACCESSION AND MODIFICATION OF THE TERM OF USE
2.1. The BUYER upon registering and/or making a purchase on the SITE shall be in agreement with all the provisions contained in this term of use, and shall read it and ensure that it has fully understood it.
2.1.1. Blombô reserves the right to modify this term of use, without prior notice, reason for which the PURCHASER should consult in advance the dispositions in force whenever using the services of the SITE.
3. SERVICES AVAILABLE
3.1. The Blombô makes available on the SITE the BUYERS the following services:
3.1.1. Search engine for registered products;
3.1.2. Tool for purchase of registered products, with online payment means available;
3.1.3. Registration and monitoring of purchases made;
3.1.4. Attention to the BUYERS through the Service Channel
4. PRIVACY POLICY AND DATA SECURITY
4.1. Blombô commits itself to the security and privacy of BUYERS 'data, so that:
4.1.1. It does not record debit or credit card data of BUYERS and, in no case, provides it to third parties;
4.1.2. It does not provide to third parties any other registration data of the BUYERS, except when legally permitted and strictly necessary to the operationalization of the purchase process or by determination of the competent judicial authority;
4.1.3. Do not distribute spam and all institutional messages sent to the BUYERS, via electronic mail, can always be disabled through a link contained in the message itself or at any time through the Service Channel;
4.1.4. You will never ask BUYERS for your password, user name, credit card information or other personal information through e-mail or with executable attachments (exe extension, com, scr, bat) and links to download, in a way that expressly warns that any request received in these terms is ignored;
4.1.5. It adopts the legally required levels of data protection security and has installed all means and technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access or undue subtraction of the personal data collected.
5. WARRANTY
5.1. The purchases made through the SITE are partially operationalized by the SELLERS, being their responsibility:
5.1.1. The correct registration of the products, including the appropriate description of their characteristics.
5.1.2. Availability of the product in stock;
5.1.3. The shipment of the product to the BUYER, within the term and conditions informed upon completion of the purchase and sale;
5.1.4. Proper packaging of the product to avoid damage during transport.
5.2. In the event of any claim by the BUYER on the purchase made, it will be referred to the SELLER for the proper solution of the problem, aiming at the BUYER's total satisfaction. The entire process will be accompanied by the Blombô service team until the total solution.
5.2.1 If the claim is well-founded and the SELLER does not adequately solve the problem, Blombô will reimburse the BUYER for the amount paid, plus shipping and returns, as the case may be.
5.3. The guarantee of reimbursement established herein will be effected by Blombô:
5.3.1. When you have already shipped the product, after proving the return of this (s) by the BUYER to the SELLER;
5.3.2. Through the same payment method used when purchasing.
6. DEADLINE
6.1. The delivery time for the products varies according to the location, the form of payment chosen, the type of freight and the availability of the product purchased.
6.2. Just below the product there will be a field to fill out the ZIP code referring to the delivery address. When you enter the CEP, the tool will provide the product delivery period, freight rates and types for that region.
6.3. In case of purchase of products from different SELLERS, the product of each SELLER will have a freight and will be delivered separately. In the same way that if more than one product is purchased from the same SELLER the products can be delivered separately.
7. POLICY OF EXCHANGES AND RETURNS
7.1. As required by the Consumer Defense Code (article 49), Blombô guarantees the BUYER the right to withdraw the purchase within 7 (seven) days from the receipt of the product, with the return of the amount paid, including the freight of shipping and return shipping, if applicable.
7.2. For returns beyond the period of 7 (seven) days counted from the receipt of the product, the SELLER will be responsible for the exchange decision. In such cases, the BUYER may consult, through the SITE's Service Channel, as to the feasibility of the exchange.
7.3. Once any defect or defect in the manufacturing of a purchased product has been detected, the BUYER may file a complaint to Blombô within a period of up to thirty (30) days from receipt of the product, as required by the Consumer Protection Code (article 26, I).
7.4. Returns of products must be effected by BUYER according to guidelines to be received.
7.5. All requests for exchanges and returns must be made exclusively through the SITE Call Center.
8. OF THE PURCHASE PROCESS
8.1. Purchased product will be shipped after payment confirmation.
8.2. Orders placed through ticket mode will only be released for delivery after payment confirmation (on average 2 to 4 business days). Tickets not paid after the deadline of X days will be canceled and the customer will have to make a new purchase.
8.3. It is reserved the right to change, without prior notice, the means of payment offered in the SITE, in order to promote the best efficiency, convenience and agility to the sales process.
8.4. Blombô is not responsible for any difficulties in making the payment.
8.5. In case of suspension of the Site due to Internet access problems, hacking, virus and other malicious software, software and hardware failure, power outage or due to force majeure or any problem of which Blombô has no control, no compensation will be due to the users, being sure that as soon as the situation is normalized, navigation on the Site will continue.
9. BUYER'S RESPONSIBILITIES
9.1 The BUYER is responsible for, in addition to others, this term of use:
9.1.1. Only to inform true registration data and keep it up to date;
9.1.2. To guard by the secrecy of its password of access to the SITE, not providing to third parties;
9.1.3. Immediately notify Blombô, through the Service Channel, of the misuse of your e-mail or password to access the SITE;
9.1.4. Keep the cordiality in the language when using the Service Channel.
11. APPLICABLE LAW AND JURISDICTION
10.1 In case of noncompliance of any item of this term of use by the BUYER, Blombô may promote its disregard of the SITE, whether temporary or definitive, regardless of prior notice.
11. LEI APLICÁVEL E JURISDIÇÃO
11.1 This term of use is governed by Brazilian law.
11.2 Blombô and the BUYER elect, with express resignation of any other, however privileged it may be, the Central Forum of the District of the Capital of the State of São Paulo, to settle any controversies arising from this instrument.